Who we are
Pixel Pulz ("we", "us", "our") operates pixelpulz.com, an e-commerce site selling digital products about web design. We're based at [ADD: registered business address], operating under the legal entity name [ADD: company legal name].
This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and what rights you have over it. We've written this in plain English because nobody enjoys reading legal documents written like they're from 1847.
What Personal Data We Collect
When you use our site, we collect the following information:
- Name so we know what to call you
- Email address to send order confirmations, product downloads, and updates you've opted into
- Date of birth to verify age where required and personalise communications
- Location general location data to comply with tax regulations and provide relevant content
We only collect what we actually need. If we ask for it, we're using it.
We do not collect or store your payment card information. All card details are handled securely by our PCI DSS-compliant payment processor and never pass through our systems.
How We Use Your Data
We use your personal data to:
- Process and fulfil your orders
- Deliver digital products you've purchased
- Communicate with you about your account or purchases
- Improve our site and user experience
- Comply with legal obligations (tax, fraud prevention, etc.)
- Send occasional updates or product recommendations, if you've opted in
We do not sell your data. We do not use it for anything you haven't agreed to. If that ever changes, we'll ask for your permission first.
Third-Party Sharing
We share your data with the following third parties, and only to the extent necessary:
Google Analytics: We use Google Analytics to understand how visitors use our site (page views, session duration, general location). This helps us improve the experience. Google Analytics may use cookies to track this data.
Payment processing: We use a PCI DSS-compliant third-party payment processor to handle all transactions. They process your payment details securely. We never see or store your card information.
We do not share your personal data with any other third parties unless required by law (for example, in response to a court order or regulatory request).
Cookies
We use cookies to:
- - Remember your preferences and login status
- - Analyse site usage through Google Analytics
You can manage or disable cookies through your browser settings. Keep in mind that disabling cookies may affect how the site functions for you.
Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Right to access you can request a copy of the data we hold about you
- Right to deletion you can request that we delete your account and personal data
- Right to correction you can update or correct your information at any time
- Right to object you can opt out of marketing communications or data processing for certain purposes
- Right to portability you can request your data in a portable format
To exercise any of these rights, contact us using the details in the "Contact Us" section below.
Account Deletion
You can request deletion of your account and all associated personal data at any time. Once deleted, your data is permanently removed from our systems and cannot be recovered.
To request deletion, email us at [email protected] with "Account Deletion Request" in the subject line. We'll process your request within 30 days.
Data Retention
We retain your personal data for 1 year from your last interaction with us (e.g. last purchase, last login), unless you request deletion sooner or we're required by law to keep it longer.
After this period, your data is permanently deleted.
Data Security
We take reasonable steps to protect your personal data from unauthorised access, loss, or misuse. This includes encryption, secure servers, and restricted access to sensitive information.
That said, no system is completely secure. We do our best, but we can't guarantee absolute security. If you believe your data has been compromised, contact us immediately.
Children's Privacy
Our site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in how we operate or to comply with legal requirements. When we do, we'll update the "Last Updated" date at the top of this page.
If the changes are significant, we'll notify you by email or with a notice on the site.
Contact Us
If you have any questions about this Privacy Policy, or if you'd like to exercise any of your data rights, contact us at:
Email: [email protected]
Address: [ADD: registered business address]
We'll respond to all privacy-related requests within 30 days.
Important Note: No Success Guarantees
The digital products we sell contain educational content about web design. While we stand behind the quality of our products, we make no guarantees that following the information in them will result in business success, client acquisition, or any specific outcome. Your results depend on your own effort, skill, and circumstances.
